Terms & Conditions

Agreement

By joining the 1-1 MMI Training Program with Vetogenesis, you agree to be bound by the following terms and conditions (“Terms of Service”). Vetogenesis reserves the right to update and change the terms of service from time to time, but will notify the customer accordingly. Violation of the terms below will result in the termination of your registration.

Data Protection and Privacy

In relation to the personal data (as defined in the Data Protection Act 1998 (“the 1998 Act”)) processed by Vetogenesis and Tutor under these Customer Terms, both parties warrant that they have and will continue to comply with data protection data The Act and regulations made under it (including but not limited to privacy principles as set out in data protection laws). All personal information is kept confidential and only as needed. You can find more information here: Privacy policy and terms of use

Data Protection and Privacy

  1. Vetogenesis and acts as agents on behalf of the tutor (Tutor) and will introduce the Tutor to the student (Student).
  2. The billing process will be under the control of Vetogenesis, who shall send an invoice to the Student based on lesson logs submitted by the Tutor. The Student should ensure that timesheets are checked. The timesheets are emailed to the Student, and accessible via an online booking system. 
  3. Payments must be made to Vetogenesis within 10 days of the invoice.
  4. Payments must not be made directly to the Tutor at any time.
  5. If any payments are delayed by a client, Vetogenesis reserves the right to charge their preferred payment method for the overdue amount or the full amount pending

Cancellation Policy

  1. If the student wants to cancel the lesson, he must do so at least 2 hours in advance with the teacher. Lessons canceled less than 2 hours in advance will be charged at the standard rate.
  2. If the student is more than 15 minutes late, the teacher can end the lesson at his discretion.
  3. If the teacher wants to cancel the class, the student can reschedule the session and no credit will be used.

General

  1. Vetogenesis reserves the right to change these terms and conditions. However, Vetogenesis informs the Customer of the changes in writing.
  2. Unless otherwise agreed in writing with the medical administrator, these terms and conditions take precedence over any other terms submitted by the student.
  3. No amendment or modification of these Terms and Conditions shall be effective unless approved in writing by a director of Vetogenesis. We regularly review our statements. This statement was last updated on February 1, 2023.